TroubleshootingUpdated September 27, 2026·3 min read
Server Won't Connect
Check step by step: server status, address & port, version, then firewall.
If you can't get into the server, work from the simplest cause up.
1. Is the server actually up?
Open the panel and confirm it's Running, not Stopped or Crashed. If it crashed, check the console.
2. Correct address & port?
Re-copy the exact address and port from the panel or email. One wrong digit breaks the connection.
3. Matching client version?
Minecraft only joins the same (or compatible) version. Check the server version in the console.
4. Just changed a config or plugin?
A typo in server.properties or a plugin conflict can stop the server coming online. Restore your latest backup.
If the console stops at "Done", the server is ready. If not, the last error line is your clue.
5. Still stuck?
Send the console log to Discord support. Include what changed last.
Still need help?
Our support team is ready 24/7 on Discord.